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Q Are all connectors original?
A Yes,We value reputation the most, and we are TE agents.We only sell 100% original products.
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Q How about the delivery date?
A The delivery time for spot goods is 1 to 3 days, and futures will be determined based on the factory's delivery time
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Q What is your payment method?
A We accept TT terms
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Q What to do if there is a problem with the goods?
A On the unfortunate case that this happens, please contact us as soon as you receive the item. Please provide your name, order number and issue so that we can get it resolved quickly for you.
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Q How can l put my order?
A You can order by yourself or contact our sales personnel who can provide you with a full quotation and understanding of your needs. We have an efficient sales team who will reply you in good time and who strive to give you the best service.
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Q Do you post to all countries?
A We ship globally to many countries. lf you are unsure, kindly contact us via email or message.
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Q How much do you charge for shipping?
A Each product has been weighed and we will price it according to the carrier's charges, we do not profit through the shipping cost.
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Q What is your sample policy?
A We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.Any needed please contact our sales team.
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Q What if my item arrives damaged, faulty or incorrect?
A On the unfortunate case that this happens, please contact us as soon as you receive the item. Please provide your name, order number and issue so that we can get it resolved quickly for you.
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Q What power/kw to buy?
A First, you need to check the obc specifications of the electric car to match the charging station. Then check the power supply of the installation facility to see if you can install it. However, although Khons EV charging station are three phase and single phase compatible so even you buy a three phase charger, with only single phase power supply, it can be installed too.
